Frequently asked questions

How long is shipping?

Welcome to Jubilant Bay Coffee! Enjoy the convenience of free domestic shipping, ensuring your favorite brew reaches your doorstep within a swift 3-5 business days. For our international coffee enthusiasts, shipping times may vary between 2-4 weeks, taking into account the destination and shipping availability. We appreciate your patience and are dedicated to delivering the rich flavors of Jubilant Bay Coffee to customers around the globe.

What charity do you support?

At Jubilant Bay Coffee, we take pride in our commitment to making a positive impact on society. With every purchase of our premium coffee, you not only enjoy a rich and flavorful experience but also contribute to a noble cause. We proudly support the National Coalition for Homeless Veterans (NCHV), an organization dedicated to addressing the needs of veterans experiencing homelessness.

The NCHV works tirelessly to ensure that veterans in crisis have access to housing, employment assistance, healthcare, and other vital resources. By partnering with them, we aim to make a meaningful difference in the lives of those who have bravely served our country.

Your choice of Jubilant Bay Coffee goes beyond indulging in a delightful brew – it becomes a gesture of support for our veterans in need. Join us in making a positive impact, one cup at a time.

How much is shipping?

Jubilant Bay Coffee is pleased to offer free shipping to residents within the United States. Our commitment to providing exceptional service extends globally, and for our international clients, shipping costs will be calculated based on the weight of the order. We look forward to sharing the joy of our coffee with customers both near and far, ensuring a delightful experience from order to delivery.

What is your return policy?

Welcome to Jubilant Bay Coffee! Our commitment is to ensure your complete satisfaction with our products. If, for any reason, you are not entirely pleased with your purchase, we offer a hassle-free 30-day return policy.

To initiate a return, simply utilize our convenient Return Portal. This user-friendly platform streamlines the return process, making it quick and easy for you to request a return and generate a shipping label. We believe in transparency and want your experience with Jubilant Bay Coffee to be smooth and enjoyable from start to finish. Your satisfaction is our priority, and we look forward to serving you exceptional coffee with the added peace of mind provided by our straightforward return policy.

How do I change or cancel subscription?

Our subscription service allows you to enjoy premium coffee conveniently, and we've designed our policy with your preferences in mind.

Cancellation and Modification:
You are in control of your subscription. If you ever wish to cancel or modify your subscription, simply use the provided link in the email we send you or visit your account page. This ensures a hassle-free and user-friendly experience, tailored to your evolving coffee needs.

Discounted Rates for Loyal Customers:
At Jubilant Bay Coffee, we strongly believe in rewarding loyalty. As a valued subscriber, you will enjoy discounted rates on all future subscription orders. The extent of your discount is determined by the interval you choose for your deliveries, reflecting our commitment to making your ongoing coffee experience both delightful and economical.

Still have questions? contact us.